Questions, answered.
Everything about the rice, the prep, and your order — straight answers, no fine print.
The product
What exactly is konjac rice?
A blend of konjac powder, real rice flour, and water, shaped and dried like rice. Konjac is a root vegetable cooked across Asia for centuries — the blend is what keeps a serving at 70 calories while still eating like rice.
Does it actually taste like rice?
It's the closest we've had — and we tested a lot of substitutes before making our own. The bite is very close to white rice, it takes on sauces the same way, and under a curry or stir-fry most people don't clock the difference. It's at its best as the base of a flavourful bowl.
What's in it?
Konjac powder, rice flour, water. That's the entire ingredient list.
Is it vegan and gluten-free?
Yes — it's plant-based with no animal ingredients, and it contains no gluten ingredients. As always, check the label on the bag if you have allergies.
Is it keto or zero-carb?
No — and we won't pretend otherwise. A serving has 14g of carbohydrate. What it cuts is calories: 70 per serving versus 160 for the same serving of uncooked white rice (USDA data).
Where is it made?
It's produced to our specification by our manufacturing partner in China — where konjac has been grown and processed for centuries — and made for Cut Kitchen Foods Inc. in Vancouver, Canada. Country of origin is printed on every bag.
Cooking & storage
How do I cook it?
Equal parts rice and boiling water, straight into a bowl. Cover, wait 15–20 minutes, fluff. Prefer the stove? Add rice to boiling water, take it off the heat, cover for 15 minutes, fluff. Either way: no draining.
Do I need to rinse or drain it?
No rinsing, no draining — the grains absorb their water completely. That's the point: no colander, no pot to scrub.
Can I meal-prep it?
Yes — it holds up well in the fridge for about 3 days in a sealed container. Reheat with a small splash of water to bring the texture right back.
Can I fry it?
Absolutely — day-old grains make excellent fried rice. High heat, a little oil, and treat it exactly like leftover rice.
How many servings are in a bag?
About 22 servings per bag, at ¼ cup dry (45g) per serving — roughly $1.36 per meal.
How should I store it?
Cool, dry, and resealed — the bag is resealable for exactly that reason. The best-before date is printed on the back.
Shipping & delivery
Where do you ship?
We ship to all US mailing addresses, including all 50 states, the District of Columbia, US territories, PO boxes, and APO/FPO military addresses. Shipping is free on orders over $49; rates for smaller orders are calculated at checkout. Full details are on the Shipping page.
When will my order arrive?
Orders ship within 1–2 business days. Your delivery estimate is shown at checkout and updated by the carrier once tracking is available. Details are on the Shipping page.
Orders & returns
What's your guarantee?
Love it or it's on us: try your first order, and if it's not for you, contact us within 30 days. The guarantee covers your first order only and refunds a maximum of two bags. You'll need to return the original bags and remaining product at your own shipping cost. Original shipping charges aren't refunded. The details live on the Returns page.
How do I get in touch?
Through the contact page or by email — we're a small team, we read everything, and we reply within 1–2 business days.
Didn't find your answer? Contact us — we reply within 1–2 business days.