Questions, answered.
Everything about the rice, the prep, and your order — straight answers, no fine print.
The product
What exactly is konjac rice?
A blend of konjac powder, real rice flour, and water, shaped and dried like rice. Konjac is a root vegetable cooked with across Asia for centuries — the blend is what keeps a serving at 70 calories while still eating like rice. The full story is on our What is konjac? page.
Does it actually taste like rice?
It's the closest we've had — and we tested a lot of substitutes before making our own. The bite is very close to white rice, it takes on sauces the same way, and under a curry or stir-fry most people don't clock the difference. It's at its best as the base of a flavourful bowl.
What's in it?
Konjac powder, rice flour, water. That's the entire ingredient list.
Is it vegan and gluten-free?
Yes — it's plant-based with no animal ingredients, and it contains no gluten ingredients. As always, check the label on the bag if you have allergies.
Is it keto or zero-carb?
No — and we won't pretend otherwise. A serving has 14g of carbohydrate. What it cuts is calories: 70 per serving versus 160 for the same serving of uncooked white rice (USDA data).
Where is it made?
It's produced to our specification by our manufacturing partner in China — where konjac has been grown and processed for centuries — and made for Cut Kitchen Foods Inc. in Vancouver, Canada. Country of origin is printed on every bag.
Cooking & storage
How do I cook it?
Equal parts rice and boiling water, straight into a bowl. Cover, wait 15–20 minutes, fluff. Prefer the stove? Add rice to boiling water, take it off the heat, cover for 15 minutes, fluff. Either way: no draining.
Do I need to rinse or drain it?
No rinsing, no draining — the grains absorb their water completely. That's the point: no colander, no pot to scrub.
Can I meal-prep it?
Yes — it holds up well in the fridge for about 3 days in a sealed container. Reheat with a small splash of water to bring the texture right back.
Can I fry it?
Absolutely — day-old grains make excellent fried rice. High heat, a little oil, and treat it exactly like leftover rice.
How many servings are in a bag?
About 22 servings per bag, at ¼ cup dry (45g) per serving — roughly $1.36 per meal.
How should I store it?
Cool, dry, and resealed — the bag is resealable for exactly that reason. The best-before date is printed on the back.
Shipping & delivery
Where do you ship?
Everywhere in Canada, with free shipping on orders over $40. Full rates and delivery estimates are on the Shipping page.
When will my order arrive?
Orders leave our Vancouver warehouse within 1–2 business days; delivery typically takes 1–3 business days in BC and up to 8 for Atlantic Canada and the North. Details on the Shipping page.
Orders & returns
What's your guarantee?
Love it or it's on us: try your first bag, and if it's not for you, contact us within 30 days for a full refund — no need to send anything back. The details live on the Returns page.
How do I get in touch?
Through the contact page or by email — we're a small team, we read everything, and we reply within 1–2 business days.
Didn't find your answer? Contact us — we reply within 1–2 business days.